Privacy Policy
LUNQ • HOME
Protecting your personal data is important to us. In this privacy policy, we inform you about how we collect, use, and protect personal data.
1. Responsible body
LUNQ • HOME
Email: info@lunq.ch
Telephone: +41 76 271 55 77
Switzerland
2. Collection and processing of personal data
We only collect personal data if you voluntarily provide it to us in connection with an order, when contacting us or when using our online shop.
The data processed includes, in particular:
- Name and surname
- Billing and delivery address
- E-mail address
- Telephone number
- Payment information (via payment service provider)
3. Purpose of data processing
Your data will be processed for the following purposes:
- Order processing and fulfillment
- Shipping of goods
- Communication with customers
- Payment processing
- Fulfillment of legal obligations
4. Disclosure of data to third parties
Your personal data will only be disclosed to third parties to the extent necessary for contract processing, in particular to:
- Shipping service provider
- Payment service provider
- Shopify as a technical platform
No further information will be shared with third parties.
5. Payment service providers
Depending on the chosen payment method, the data required for payment processing will be transmitted to the respective payment service provider. This processing is carried out in accordance with the data protection regulations of the respective provider.
6. Data Storage and Protection
Your data will only be stored for as long as is necessary to fulfill the aforementioned purposes or due to legal retention obligations.
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss or misuse.
7. Cookies
Our online shop uses cookies to facilitate website use and provide certain functions. Cookies can be deactivated at any time via your browser settings.
8. Rights of data subjects
You have the right:
- to obtain information about your stored personal data
- to request correction of inaccurate data
- to request the deletion of your data, unless there are legal grounds for doing so.
- There are retention obligations.
- to request restriction of processing
Please direct any inquiries to: info@lunq.ch
9. Changes to the Privacy Policy
We reserve the right to amend this privacy policy at any time to adapt it to legal requirements or changes to our services.
10. Applicable Law
Swiss law applies exclusively.